Custom prints go into production after payment clears. Transit times depend on your postal code and whether the item is rolled or flat-packed—track everything from your account dashboard.
Rolls and panels are cushioned to protect corners. If a courier damages the outer carton, email photos of the unopened inner packaging within 48 hours so we can file a claim.
Personalized sizes usually cannot cancel once printing begins—check your proof measurements carefully. Printing or dimension errors attributable to our studio will be reprinted promptly. Detailed questions? Speak with customer care.